Refund Policy

Refund Policy
Condition
Action
Before course commencement date
Deposit ($200 )
non-refundable; applicable toward tuition
Cancels because of visa refusal.
Full refund of unused fees.
Cancels 21 days or more before student’s original start date
Full refund of Tuition, Airport Pick-up, and Accommodation Placement fees.
Cancellation less than 21 days before the date of commencement, but before the date of commencement.
80% of the Tuition fees will be refunded
After course commencement date
Cancels after course commencement because a student becomes ill and a Doctor decides that the student must go back to the home country
Refund of 50% of unused tuition fees
Cancels after course commencement because a student is accepted in a further education provider such as Universities (No other English Schools or English Courses)
Refund of 50% of unused tuition fees
Cancels after course commencement without the reasons mentioned above.
No refund
Cancels home stay less than 21 day in advance.
Refund of unused home stay fees
* Refund of fees paid to registered agents depends on the agent.
* Cancellation of home stay after commencement requires 4 weeks notice.
* If a student takes a holiday of 2 weeks or more they forfeit their rights to any refunds
*Applications for refund must be received by I.W.H.P in writing including evidence
(e.g. Medical certificates or letter from DIAC rejecting Working Holiday VISA application), addressed to Hiroko Suzuki, I.W.H.P, info@iwhp.net
* Refunds will be processed within two working weeks.
* If you enrolled through an education agent, the fees will be refunded to that agent.
* In the unlikely event, I.W.H.P is unable to deliver your course in full, you will be offered a full refund of course fees received. Alternatively, you may be offered enrolment in an alternative course at no extra cost to you. You have the right to choose which you would prefer.If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement.